About Us

 

Service Commitment

Our Innovative Quality

Since Day 1, our entire workflow has always been based on quality focus. Every step, every day.

In fact, we are the first VPN service provider to be “multiple certified” for ISO9001, ISO14001, ISO20000, ISO27001, and the first IaaS provider to be certified for ISO27017 in Hong Kong.

Our professional staff are also “multiple certified” in various areas of expertise, from technology to business, and our continuous learning philosophy ensures everyone stays up to date so we are always up to task.

We select the best technologies to incorporate into our solutions, whether it is technology we have self-developed, or integrated through our handpicked world-class partners.

With these and many other quality measures, we operate every day, staying true to our innovative roots, and adopting only the best practices, all to create best-in-class solutions.

Customer Focus

Everything we do is to help our customers succeed easier, faster, better.

We create tools and provide services based on real-world needs, through a conscientious process of sincerely listening to our customers, thinking clearly and deeply about solutions, and then delivering the best offerings to optimally address the challenges.

Because we truly value our relationships with our customers, we emphasize a human touch instead of automated systems from the very first customer contact, to service delivery and ongoing support.

Our professionally-trained, industry-certified staff work with customers locally, in native languages and cultures, at our diverse points of presence across the world, with a high quality workflow that delivers great results at great efficiency.

This customer-centric philosophy has become our way of life at CITIC Telecom CPC, and our team is proud to be at the cutting edge of innovative solutions that help our customers be more successful.

Because we are truly visionary, and the future we are most focused on is that of our customers.

ISO
9001

Quality

Management System

ISO
14001

Environmental

Management System

ISO
20000

Information
Technology Service

Management

ISO
27001

Information
Security

Management

ISO
27017

Information Security Controls

for Cloud Services